Delivery Policy | Shipping Methods, Fees & Times

1. Delivery Method

All purchases are delivered digitally via:

  • Email (to your registered address)
  • Account Dashboard 
  • WhatsApp (if selected at checkout)

2. Delivery Timeframe

  • Instant Delivery: 95% of keys are delivered within 1–2 hours after payment confirmation
  • Rare Delays (under 5%): Delivery may take up to 24 hours during periods of high traffic or security verification

3. What to Do If You Haven’t Received Your Key

Please check the following:

  • Your spam/junk email folder
  • Your gamer outlet account dashboard (under “My Orders”)

If you still haven’t received your product within the expected timeframe, contact us within 48 hours:

📧 Email: [support@gamers-outlet.co] (please include your order number)
📱 Phone number: [+44 7476 981671] (fastest response)

4. Delivery Guarantee

We guarantee all keys will be delivered as promised. If delivery fails due to our error, we will:

  • Resend the key immediately
    or
  • Issue a 100% refund within 24 hours

5. Important Notes

  • Validity Period: Product keys do not expire before delivery. However, please check the activation deadline set by the developer or publisher after you receive your key.
  • Region Locks: Some keys are region-specific. Please verify the region restrictions in the product description before completing your purchase.
  • Fraud Prevention: Some orders may be delayed for manual verification if flagged by our anti-fraud system.

6. Contact Us

Contact Information

Store Name: gamers-outlet.co 
Company Name: Belucci LTD 
Address:  5 Jubilee Square, Mayfield, Ashbourne, England, DE6 2LD
Email: support@gamers-outlet.co
Compliance Requests: support@gamers-outlet.co .
Phone: +447476981671

Customer Service Hours: 08:00 – 20:00 (CET), Monday to Saturday
Response Time: We respond within 1–2 business days.